Contact Us
Got a question about one of our reviews, a tip about a new offshore casino accepting Australian players, or a concern you'd like to raise? The New Casino Australia team is here to help. Use the contact details below and we'll get back to you as quickly as we can.
Reach the Editorial Team
The best way to contact us is by email. Whether your message is about a casino listing, a bonus condition we've described, or something you'd like us to look into, write to us at [email protected]. We aim to respond to all enquiries within 48 hours on business days.
Please include as much detail as possible in your message — the casino name, the page you were reading, and a clear description of your question or concern. This helps us give you a faster, more useful reply.
What You Can Contact Us About
- Review accuracy: If you believe information on one of our casino pages is out of date or incorrect, let us know. We take editorial accuracy seriously and review all flagged content promptly.
- New casino suggestions: Come across an offshore site accepting PayID that you think deserves a look? Share the details and our team will consider it for review.
- Bonus or offer discrepancies: Promotional terms change frequently. If a welcome offer no longer matches what we've published, a quick message helps us update it.
- General questions: Not sure how something works — PayID deposits, wagering requirements, or how we rank casinos? Get in touch and we'll do our best to explain.
- Business and partnership enquiries: For commercial matters, please use the same email address and mark your subject line clearly.
How We Handle Your Message
All messages are read by a member of the editorial team. We do not use automated responses for substantive enquiries. If you raise a factual concern about a review, we'll investigate it against the original source before replying — so some responses may take a little longer than 48 hours if additional research is needed.
We never share your contact details with third parties, and your message will only be used to respond to your enquiry.
Responsible Gambling Concerns
If your message relates to gambling harm — for yourself or someone you know — please visit our responsible gambling page for guidance and links to support services available in Australia. This is the fastest route to the help that matters most.
About This Site
New Casino Australia is an independent comparison hub. We research and review offshore online casinos that accept Australian players, with a particular focus on sites that support PayID deposits. Our rankings are based on editorial assessment — commission arrangements do not determine position. You can read more on our about us page.
Our reviews cover welcome bonuses, pokies and table game ranges, live dealer rooms, payment options and licensing status. If you have feedback on how we present any of this, we genuinely want to hear it.
Terms and Corrections Policy
We publish corrections when a factual error is confirmed. If you believe a page contains inaccurate information, email us with the specific claim and any evidence you have. Confirmed corrections are applied to the relevant page and dated. For the full scope of what this site covers and how it operates, see our terms and conditions.